Coronavirus – Changes to Service

 In News

Following recent updates in managing the spread of Coronavirus we are changing the way we are supporting our clients. We understand that this is a very anxious time for everyone but we will make every effort to ensure that your support continues…

The health and safety of all our service users is of the upmost importance to us.  In the light of recent developments around managing the spread of coronavirus we have taken the decision to move all face to face appointments to support over the telephone or online.  This means that you should not come to our premises for support.  If they haven’t already, your worker will be in touch to discuss how best to provide your ongoing sessions, which will still be provided in accordance with our usual best practice procedures.

We understand that this is a very anxious time for everyone but rest assured that Notts SVSS will make every effort to ensure that your support continues.

If you have any queries or concerns, please do not hesitate to contact your worker or our helpline.

Our helpline will be open as usual throughout the current period and we will be taking referrals into all our services as usual.  The only thing that has changed is that Face-to-Face support and assessments will now only be taking place over the telephone or online.

 

Accessing support information online

We have a wealth of support and self-help resources in the downloads section of our website, including our very popular Creating Safety online self-help programme, which has useful information and exercises on how to manage flashbacks, anxiety and other things that survivors may find upsetting.

We will also be posting information through our Facebook and Twitter channels on how to maintain good mental health during times of isolation and stress.

If you require additional support during this time, you are welcome to phone our helpline, which remains open at the usual times or access email support.

 

 

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