Contact Our Friendly Team For Support

We are here to listen to, support and believe you.


Support for people who have experienced sexual violence and their families and carers:

You can call our Helpline on 0115 941 0440 during the times below. When you call us, we will be able to listen to and support you and guide you to the best services for you.

Monday4.00 pm7.30 pm
Tuesday4.00 pm7.30 pm
Wednesday10.00 am1.00 pm
Thursday10.00 am1.00 pm
Friday10.00 am1.00 pm
Saturday10.00 am1.00 pm

Outside of its opening hours, you can leave a message on our answerphone (which also provides details of other services) or you can phone the 24hr Domestic and Sexual Violence Helpline on 0808 800 0340.  You can click here to get a full list of our resources.

You can self-refer into our services using the form below.

Alternatively, you can phone 0115 947 0064 and select options as follows:
Option 1 for Helpline and referrals or if you are a new client wishing to access our services
Option 2 for ISVA and Survivors’ Support Services
Option 3 for Counselling – if you are already seeing a counsellor
Option 4 for the Admin Office and any other queries

(if we are not able to take your call please leave a message on the answerphone  with a contact number and we will call you back as soon as possible)

Contact Information for Professionals

If you are a professional, you can refer survivors into our service by phoning the Helpline on 0115 941 0440 or by using the link below

Email: (service enquiries only)

Admin Email:

Where to find us

Main Office
30 Chaucer Street

Clarendon Chambers
Purple Suite, 32a Clarendon Chambers
Clarendon Street

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